Customers will receive a full refund if notifying of a cancellation at least 72 hours prior to the scheduled time. Customers will receive a 50% refund if notified at least 24 hours prior. Any cancellations made after the 24 hour window will not receive a refund. Any questions or concerns, please contact
Health and Safety
Due to the current pandemic, all guests will be required to wear a mask during their visit, unless they are eating or drinking. Santa will be behind a large piece of plexiglass to keep everyone safe.
If the event is cancelled for any reason by Parents Time Out, all customers will receive a full refund.
Due to the nature of this event, we are asking that all families arrive on time or early to their time slot. There will be a sign outside of the viewing tent. You can only enter the tent if your family's name is on it. If families are late, they risk losing their time slot.
Please limit this Santa visit to only your household.